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From board meeting “About outcomes of 2013 and forthcoming duties in 2014”

 

The year 2013 was declared as a “Year of Information and Communication Technologies” and Action Plan has been prepared and confirmed by Order 2815 of the President of the Republic of Azerbaijan  dated 28 March, 2013 in this regard. Thus, a number of arrangements were carried out and positive achievements were gained and the year 2013 was memorable year in terms of development of sector.

 

State Programs, adopted in the reporting period, were implemented under strict observation of the Ministry and some arrangements were carried out in order to fulfill tasks set forth. Besides, Action Plan “About Improvement of ICT Indicators in 2013”, summarizing concrete instructions and tasks, was confirmed and implemented within a year in order to increase the efficiency of measures carried out by the Ministry of Communications and Information Technologies (MCIT).

 

However, monitoring of arrangements was provided in terms of completion of “State Program about socio-economic development of regions in the Republic of Azerbaijan in 2009-20013” and the “State Program about socio-economic dvelopment of Baku city and its settlements in 2011-2013” and it is safe to say that state programs have been fully carried out.

 

As compared with the last year the volume of incomes gained in the field of ICT, information and postal sector increased by 14% and amounted to AZN1632.2 million in 2013. Therefore, growth rate in the ICT sector made up 14.0%, in the postal sector – 4.3%, in the sector of information – 23.5% and finally, in the sector of information technologies – 1.3 times as compared with 2012. Thus, non-governmental communication organizations accounted for

roughly 77% of the income gained in the sectors of ICT, information and postal sector.

 

Share of income gained in ICT, information and postal sectors in GDP was 1.9%.

 

181 new jobs were created for MCIT and average monthly salary of the employees of organizations of MCIT constituted AZN349.8. Average monthly salary of the employees in the sector of information and communications of the country increased by 8.1% and reached AZN 671.3 compared with 2012 and the average monthly salary in the country is AZN 419.0.

 

As well as, AZN 65.1 million was invested by the organizations of MCIT in the accounting period. Generally, investment in the amount of AZN 202.2 million was made in information, communication and postal sector and its share in the total investment made in the country’s economy amounts to 1.1%.

 

50 new electronic ATEs (automatic telephone exchanges) were put into operation, expansion work was carried out in 17 ATEs, 41 ATEs were reconstructed with the purpose of developing fixed telecommunication sector, introducing new technologies and organizing high quality and reliable telephone communications in the country. However, mounting capacity was increased by 36069 numbers and reached 1815587 numbers in the total telephone network of the country. As well as, the number of main telephone sets was increased by 13823 numbers and reached 1470438 numbers and 1219.5 km fiber-optic cable line has been laid.

 

Fiber-optic cable of 103.5 km was laid, 7 ATEs were reconstructed, 4 new ATEs were constructed and 15312 new broadband internet ports were installed in the telephone network of Baku within the framework of the State Program about socio-economic development of Baku city  and its settlements in 2011-2013. As well as, central platform of Bakinternet internet service in Baku telephone network was reconstructed through application of high level routers and speed of connection to the global internet network was increased 10 Gbit/s and reached 30.0 Gbit/s as compared with 2012.

 

Connecting lines of more than 100 rural ATEs were provided with fiber-optic cable, broadband DSLAM equipment with the capacity of 48 thousand ports and 24 new ATEs with the capacity of 7222 numbers were installed in the regions’ telephone networks. However, new internet center of Aztelekom.net was established in Yevlakh region and a number of regions of the country were provided access to the new center. At the same time, arrangements on construction and expansion of line devices were implemented in over 100 settlements and satellite terminals used for telephonization of nearby ATEs in 26 settlements were removed of service.

 

Transmission of 54 ATEs were provided with optic multiplexors, but 40 ATEs were provided with digital radio-relay equipment (94 ATEs) and so necessary infrastructure was created for development of information technologies.

 

MSAN and ONU equipment of NGN technologies was installed in the service area of Goygol telecommunication center and put in use in Koshku and Turklar settlements.

 

On the whole, arrangements in the field of expansion of coverage area of the universal postal services have been completed and all settlements were provided with high level communication services in the territory of the country. Considering the growth rate of population and construction of new residences, arrangements are under way in the field of application and development of universal communication services.

 

As a result, 45 560 new users have access to the broadband internet services in the network of Aztelecom PA and total capacity of the network reached 114 812 and number of users was increased by 47 435 and reached 104691 in 2013. Together with private providers the mounting capacity of the broadband internet is 230 487 (private ISP 115 675), capacity of use - 189 996 (private ISP 85305) units.

 

Mounting capacities of ATEs, ADSL, ASAM and Honet equipment on the network of BTCPA (Baku Telephone Communications Production Association) was increased by 28 115 ports and reached 167 704 and the number of users was increased by 40434 and reached 148 288 in 2013. Generally, in consideration of ADSL ports, which belong to other Providers, ports for the broadband services reached 284 148 on the network of BTCPA and currently 239 838 of them are in use.

 

Thus, number of telephone devices per 100 people of the country population is 18.65. This figure is 37.7 in Baku city, 11.61 in other areas of the country and 7.21 in the rural areas.

 

At the same time, the number of telephone devices per 100 families is 69.01. This figure is 136.76 in Baku city, 48.1 in other areas of the country and 32.8 in the rural areas.

 

Currently,  the number of mobile subscribers per 100 people amounts to 110.

 

Total capacity of international internet channels was increased by 10 Gb/s and reached 210 Gb/s compared with the last year and this is happened due to increase of demand to the internet services and availability of technical facilities.

 

And the event of launching the first telecommunication satellite of Azerbaijan into orbit in Kuru cosmodrome in French Guiana on 8 February, 2013 is one of the significant events of the report year. Our country moved to the advanced places among the world countries of space industry with its great achievement and commercial activity is started to be carried out by means of satellite. Besides, more than 60 local and foreign channels are broadcasted via Azerbaijan satellite. Main and Earth Satellite Management centers meeting modern requirements were constructed, necessary equipment was installed and the satellite is directly managed by  local specialists of our country.

 

A Grant Agreement  was signed on 28.08.2013 between “Azercosmos” OJSC and The U.S. Trade and Development Agency (USTDA) related to preparation of feasibility study for launching the second telecommunication satellite Azerspace-2, tender was held in this concern and company Global Resources was announced as a winner. Feasibility study is planned to be prepared in the next year.

 

Tender was held in order to construct universal station enabling to obtain space descriptions from the observation satellite of the Earth and to obtain descriptions via this station during transmission of other countries’ high definition optical and radar satellites through our region and now arrangements on evaluation of tender results are under way. However, in 2013 relevant public agencies and authorities of power were started to be provided with the optical and radar descriptions pursuant to the Distributor Agreement concluded with the suppliers of high definition satellite services.

 

Negotiations are currently conducted with the manufacturer companies in the field of launching high definition optical satellite of the Republic of Azerbaijan in 2017.

 

Also, negotiations are conducted with the manufacturer companies in the field of launching Earth observation satellite of Azerbaijan into low-orbit of the Earth in 2016.

 

 

The ISO 9001:2008 audit was carried out in Azercosmos OJSC and Bureau Veritas certificate of compliance of international standards was granted. As well as, documents have been already prepared in terms of international registration of the satellite in the UN.

 

However, measures are continued to regulate interconnection relations between operators in the accounting period. Parties organized meetings and held discussions to settle problems and disputes arisen between operators.

 

During the reporting period, 7 new licenses were granted to the express mail services, term of 3 licenses was prolonged, 8 licenses were granted for the telecommunication services and 2 licenses – for the information technologies services.

 

All arrangements were completed due to introduction of mobile number portability service and the service was launched on 1 February of the current year.

 

Mobile Devices Registration System was created and started functioning on 1 May, 2013.

 

363 special licenses were granted for  civil circulation of different types of equipment and 1648 Certificates of Compliance were granted for different types of telecommunication equipment and devices in 2013 and this figure is 220 more compared to the last year.

 

Measuring devices, which confirm conformity of technical parameters of the mobile phones were obtained from German  company Rode & Scrwartz and installed in order to create testing laboratory complex for certification of mobile communication equipment and devices.

 

A number of decisions related to the telephone communication tariffs were adopted at the meeting of Tariff  (Price) Council of the Republic of Azerbaijan on 2 December 2013. According to the new tariff changes, tariffs for telephone installation was reduced from AZN40-120  to AZN30, tariffs for international calls per a minute from 36, 45 and 54 to 32 gepick depending on zones, long-distance calls per minute - from 7 to 5 gepick and finally, monthly utilization tariff for fax machines was reduced from 80 to 50 gepick. 107 registered communication services remained at 5 gepick in the rural areas, while reducing by 2 times for cities and regional centers, the rate of 10 gepick was approved. Monthly fee for the fixed phones remained as 2 AZN 50 gepick for the population group, but for governmental bodies it was defined as AZN7 and for the non-governmental bodies the price of 7 AZN was maintained. The new rates will begin to be implemented on January 2014.

 

The tariff change is aimed at providing telephone services accessible to the population and creating conditions to use these services at affordable prices.

 

TV broadcasting tariffs and UPS tariffs regarding transfer to the digital broadcasting were submitted to the Tariff Council for consideration and they are currently under discussion.

 

 

As Internet tariffs are not regulated, ISPs were given recommendations to reduce the prices in this field.

 

In addition to the discounts in roaming tariffs of various countries as a result of the measures taken by mobile operators in our country, in the accounting period in previous years (2010-2011), roaming tariffs were also reduced according to the agreement concluded with the operators of other countries.

 

During the accounting period, the application of carbon nanotubes in the polymer technology gained by means of the new A-CVD method was investigated in the Research Center for High Technologies under the MCIT and significant results were achieved due to intensive research work. LED based lamps are produced at the center in order to save energy and to use environmentally useful light systems in the street lighting which is 50-80% more economical than the traditionally used light systems. As a pilot project, 1 km main road in Shaki city was lightened by means of these lamps.

 

Moreover, in the accounting period systematic work was carried out in the field of development of the information society, the application of ICT in the public and increase of ICT awareness of the population.

 

Action Plan about announcement of the year 2013 as Year of Information and Communication Technologies in the Republic of Azerbaijan has been prepared in accordance with the Order No.2664 of the President of the Republic of Azerbaijan dated 16 January 2013 and confirmed by the Order No. 2815 of the President of the Republic of Azerbaijan dated March 28, 2013.

 

The draft National Strategy for development of information society in the Republic of Azerbaijan in 2013-2020 has been prepared and agreed with the relevant government authorities and submitted to the Administration of the President of the Republic of Azerbaijan with the letter of the Cabinet of Ministers No.26 / 14-237 dated December 5, 2013.

 

Online intellectual contest “I am Azerbaijani” which was devoted to the 90th anniversary of national leader Heydar Aliyev, launched on 01.06.2013 and continued till 30.11.2013 within the framework of the Year of ICT. In general, 231,417 people were registered to participate in the competition, 28% of participants joined the contest from regions. In the end, winners were awarded valuable presents.

 

Internet photo contest “My Azerbaijan” was launched on 01.07.2013 and lasted till November.

 

The www.iktili.az site has been launched in order to raise awareness of  the work done, to provide active participation of population in the events and competitions, as well as to study public opinion within the framework of Year of ICT.  

 

E-Security Center was established under the Ministry of Communications and Information Technologies in accordance with the Decree No.708 of the President of the Republic of Azerbaijan dated September 26, 2012 and the Regulations of the Center was approved by the Decree No. 833 dated March 5, 2013.

 

Joint significant projects ICT-2 and ICT-3 grants competition in terms of the best scientific work published in the field of ICT were organized by the MCIT and Science Development Foundation within the framework of ICT Year and the winners were determined.  

 

 

The project of “Online” Social Networking Academy was carried out with the support of the Ministry of Youth and Sports to increase interest of young people in the rural areas in the field of IT, to bring the youth together, to create tools for proper use of social networks. 38 trainings were conducted in 24 cities, included in 8 economic regions of the country.

 

Project Startup Azerbaijan was implemented with the support of the MCIT. www.startup.az resource was developed, a national competition of start-ups was held and also a conference was organized with the participation of stakeholders within the framework of the project.

 

Educational training on the theme of “E-Government solutions, access to e-services” was conducted by MCIT for the municipal officials in the regions of Guba and Khachmaz.

 

Training course was held in Balakan and a workshop was organized in Guba with the support of MCIT to increase knowledge and skills of population in the regions.

 

Computer courses were organized in Astara, Gakh, Goranboy and Tartar regions regarding development of knowledge and skills of teachers and employees of  public entities in the field of ICT.

 

Workshops were organized on the topics “E-signature and its application areas” and “E-Government infrastructure, general information about E-Government” on 24.10.2013 in Masally and in Yevlakh on 08.11.2013 for the representatives of the executive authorities, local municipalities and the education system.

 

A conference was held on the occasion of the 20th anniversary for use of domain name .az on August 23, 2013, online registration of domain names and domain names’ registration system was presented in Azerbaijani alphabetical order and put into use on 02.10.2013.

 

The number of e-signatures granted to the employees of public authorities, legal and physical persons applying for use of e-signature service increased 3.5 times and reached 17 633 as compared with the beginning of the year.  12263 of them were granted to the public authorities, 712 - to the legal entities and 4658 - to citizens.

 

Mobile identification system was put into service in the accounting period. ID certificates were granted to citizens in order to ensure safe access to the E-Government portal from  smartphones and other tablet-type mobile devices.

 

45 government agencies have physical been connected to Electronic government portal and 280 e-services out 428 approved by the Cabinet of Ministers are rendered to the population (single window. 270 services  were placed on  E-Services Portal for  Citizens, but 313 services – on E-Services Portal for Civil Servants. The mobile version of E-Government portal designed for tablet and smartphone users was launched in May 2013.

 

A grant agreement between the Ministry of Communications and Information Technologies of the Republic of Azerbaijan and the Ministry of Foreign Affairs of the Republic of Korea on the project “Establishment of training center for e-government in Azerbaijan” came into force on May 15, 2013, according to the decree of the Cabinet of Ministers. The agreement envisages creation of training centers in Baku city and 15 regions.To implement the project, places have been allocated for the training center in Baku city (1 room for lectures, 2 rooms for computer class and 1 multimedia room).The rooms allocated for the center in 14 office buildings of telecommunications centers in Ganja, Sumgait, Mingachevir, Barda, Lankaran, Gazakh, Zagatala, Imishli,  Gabala, Goychay, Shirvan, Shamakhy, Guba and Shaki have been repaired  and brought into a suitable condition for use.Meetings were held with the KOICA (The Korea International Cooperation Agency) delegation and Siriussoft’s experts, who arrived for a business trip and Protocol of Discussion was signed on 16-20 December in terms of implementation of the project.

 

Generally, 6 national standards comprising of 3standards – for the biometrics, 1standard – for the digital TV and finally, 2 standards – for the terminology were developed on the basis of international standards and registered at the State Committee for Standardization, Metrology and Patent.

 

37 information resources and about 100 individual information systems were registered on the basis of the applications received from government agencies and other relevant organizations.

 

Administrative regulations of 15 e-services rendered by the Ministry of Communications and Information Technologies were approved and included in the State Register of Legal Acts of the Republic of Azerbaijan. Implementation of e-payment for the rendered services was provided on a real-time basis.

 

In addition to other devices, the number of polling stations in the  country was increased 2 times - from 500 up to 1000 (about 20%) in order to ensure a high level of transparency in elections.

 

The project NationalComputer is in progress on initiative of the MCIT and with the support of the Ministry of Education in order to increase the level of penetration of information technologies into the society and to improve the provision of population with the computers. Currently, 22 522 project participants have obtained computers.

 

Today, the number of Internet users per 100 people is 73, and the number of broadband Internet users is 55.

 

Action Plan has been prepared for the implementation of the section of the development of communication technologies and providing the transition into the information society of the Development Concept “Azerbaijan 2020: Look into the Future” approved by the Decree of the President of the Republic of Azerbaijan signed on 29 December of  last year and  was confirmed by the Order No.107 of the MCIT dated 06.06.2013 and is underway.

 

State Fund for Development of Information Technologies was established under MCIT by Decree No. 2095 of the President of the Republic of Azerbaijan dated 15 March 2012 and the activity of the Fund was fully organized. The Regulations of the Fund and the Rules for use of resources of the Fund were approved by the Presidential Decree No. 853 dated 2 April 2013. The composition of the Fund’s Supervisory Board was formed and authorized banks were chosen.

 

It was decided to create "High-Tech Park" by the Presidential Decree No. 736 dated November 5, 2012. Nowadays arrangements are underway in the directions of formation of the Park, construction of the necessary infrastructure, study of the international experience and solution of other organizational issues pursuant to the Decree. Thus, New Tech-Park LLC is under state registration and the Charter of the Company was approved by State Committee on Property Issues, as well as meetings were  held with  potential foreign investors and companies. 50 hectares of land was allocated in Pirallahi region instead of 30 hectares of land in the city of Sumgait for the establishment  of "High-Tech Park" by the Decree of the President of the Republic of Azerbaijan dated 16.09.2013. Discussions are currently under way with the companies operating in this field, in terms of design of the area of the Park and placement of the infrastructure.

 

One of the main measures to be implemented in 2013 is “Development of the National Broadband Internet” project, which envisages  providing access to the high-speed broadband internet through  a fiber-optic cable and other advanced telecommunications services in 2014-2016 in each settlement of the country (even in the most remote rural areas). The project has been prepared and submitted to the President of the Republic of Azerbaijan with the letter of MCIT-MIS-5/1045 dated 04.04.2013 for approval of certain decision in order to start to implementation of the project. The project is currently under review by the Administration of the President. The final goal of the project is to provide high-speed Internet at the limit of 10-100 Mb/s and to bring the number of Internet users to 85% all over the territory of the country including remote rural areas which will enable Azerbaijan to reach the level of developed countries by 2017.

 

Having moved 5 positions forward Azerbaijan ranked 56th among 144 countries on Networked Readiness Index in The Global Information Technology Report 2013 of the World Economic Forum. According to the report, Azerbaijan is the leader among the CIS countries and Central Asia in terms of the number of Internet users, as well as the country ranked 8th among 144 countries for the index “Government’s success in supporting ICT” among 144 countries,  9th  position for the index “The importance of ICT in future outlook of the Government”, 20th - for the index  “Internet access”.

 

Also, in The Global Competitiveness Report 2013-2014 of the World Economic Forum, Azerbaijan ranked 39th for the “Global Competitiveness Index” among 148 countries and compared to previous year’s ranking, having moved 7 spots forward, Azerbaijan maintained its leading position in the CIS compared to the last year’s rating.

 

 Moving 7 steps forward in comparison with the previous report Azerbaijan ranked 61st for “ICT Development Index” (IDI) among 157 countries in the report “Measuring the Information Society-2013” of International Telecommunication Union (ITU).

 

Certain measures were taken in the direction of expansion of AzDataCom network created by Data Processing Center (DPC) as an alternative one to the traditional network and covering the whole territory of the country, development and improvement of software for  separate systems.

 

To create automated registration system for collection of public utilities charge in the territory of Nakhchivan Autonomous Republic, a database and software was developed in this regard. Appropriate servers were purchased and installed in the MCIT of Nakhchivan Autonomous Republic. The process of full formation of the initial databases is carried out by the utility enterprises of Nakhchivan Autonomous Republic and payments are started to be made.

 

In the accounting period, 48 radio and TV equipment of different purpose were put into service for the purpose of improving the quality of broadcasting of TV and radio programs throughout the country. Among them were 6 FM radio transmitters, 4 digital analog TV transmitters, 1- medium wave radio transmitter, 1- satellite ground station and 36 - digital DVB-T transmitters.

 

In the reporting period radio-relay line (RRL) of 150 Mb/ s capacity was reconstructed and put into service in the direction of Kurdamir-Poylu-Ganja to ensure the transfer of digital packages (TV programs).

 

Arrangements were also continued in the accounting period for the  implementation of  the “Program on application and development of DVB-T digital TV broadcasting system in the territory of the Republic of Azerbaijan”. Toady digital network consisting of 87 DVB-T transmitters   are operating in the territory of the country and as a result of measures taken in this direction 97-98% of population was provided with the open package digital TV broadcasting (10-12 channels).

 

Satellite ground station was installed in the territory of TV Tower and 30 TV and 1 radio programs were broadcast via Azerspace satellite in 2 different packages in order to transmit national TV and radio programs via Azerspace satellite. Besides that, Turksat 3A satellite was transferred to Azerspace satellite in all stations of Teleradio PA.

 

A broadcast monitoring system was installed to ensure high quality broadcasting of analog and digital TV programs in the TV Tower.

 

In addition, necessary measures have been taken and appropriate equipment have been installed in order to increase the broadcast connection and the quality of national and regional TV programs, to prevent outside broadcasts,  provide  transmission of digital TV programs in the regions and  create normal working conditions for the equipment

 

During 2013, in accordance with received guidance and suggestions, State Administration of Radio Frequencies (SARF)   carried out a technical inspection of radio electronic devices (RED)  in  580 organizations, enterprises and companies and relevant acts were drawn up as a result. During the inspection, it was found out that 830 RED exploited in organizations and enterprises were not registered in SARF. Out of total number of illegally used radio electronic devices 269 units were sealed, 139 units were registered, and arrangements are underway for registration of other 379 units.

 

The number of REDs registered in SARF is 44 670 as of 01.01.2014. In the reporting period SARF allocated frequencies for 87 legal and physical persons and registered 7913 new REDs.

 

Specialists of SARF have measured the electromagnetic field intensity level of the TV signals in the residential areas of the country in order to check up the quality of broadcast of TV and FM radio programs. Radio monitoring work was carried out as well.  1638 measuring work was implemented in 172 points in the field of TV broadcasting and 1446 measurements were carried out in 137 points in the field of radio broadcasting.

 

Monitoring work was carried out in 26 cities and regions in order to measure the level of the electromagnetic field intensity of the radio and television programs broadcasted in the territory of the country from neighboring states.

 

Arrangements in the field of construction of the Centralized Automatic Radiomonitoring Network, which is considered to be established in the country, are underway stage by stage. Radiomonitoring stations have already been built in residential districts Mehdiabad and Yeni Gunashli, corresponding radiomonitoring, determination of location and direction, control center, antenna and other equipment, servers and software were installed and put into service. The construction of the network is funded through the state budget. For your information, unlike the existing radiomonitoring network, newly established network enables to implement full control over general frequency spectrum automatically, receive high frequency radio signals, automatically detect frequency signals that illegally interfere in the broadcast, provide control over the frequency spectrum for the civilian purposes and is managed automatically.

 

A number of practical measures were implemented in the field of development and expansion of postal service network in 2013.

 

In 2013, 2 postal administrative offices and 29 postal branches were built, of which 13 were for Nakhchivan Autonomous Republic. At the same time, 9 administrative and 20 post office buildings were renovated for Azerpocht LLC.

 

The natural volume of postal services for the domestic dispatches was significantly increased in 2013. Thus, the number of registered and non-registered mail correspondences was increased up to 6 180 749 (including non-registered 1 59 577 and registered ones 4 583 172), which was 28.7% or 1 376 719 items more compared with 2012.

 

During the accounting period, the number of domestic parcels was 93 637 whereas the number of international parcels was 9 324. The number of international parcels was increased by 2.1% and while the number of domestic parcels in the country was decreased by 5.3% as compared with 2012.

 

During the accounting period, the number of money orders was increased by 395 565 and made up 1 573 312, the amount of money orders was increased by 87.3 million and made up AZN 214.6 million, while the number of telegrams was increased by 14 200 items and amounted to 177 075 as compared with 2012.

 

According to the results of 2013, the number of male correspondences per 100 people was 68.22 (they were 54.12 in 2012), the number of parcels was 1.11 (1.17 in 2012), the number of money orders was 16.92 (it was 12.8 in 2012), while the number of telegrams was 1.9 (1.77 - in 2012) accordingly.

 

Azerpost LLC is cooperating with 157 countries through Cricket survey system of the Universal Postal Union (UPU) for search of international parcels. Moreover, Azerpost LLC uses operative e-survey system via Internet concerning international registered postal items and cooperates with 86 countries by means of PRIME (customer service) system. Azerpost LLC is currently cooperating with 33 countries via international tracking system in the field of registered dispatches.

 

The process of joining of Azerpost LLC the Global Monitoring System (GMS) of UPU has been completed, and according to the results of 2013 control letters sent by  respondents  were delivered to recipients  in accordance with the established norms.

 

In January 2013, results of the audit submitted by the Quality Improvement Committee of UPU International Bureau were approved and Azerpost LLC was awarded a gold level certificate.

 

New banking-financial services are rendered by post offices and the level of application in this area is being expanded due to the “Financial Services Development” project carried out in our country with the financial support of the World Bank. Azerpost LLC has joined the systems of AZIPS, XOHKS (Small Payment Settlement and Clearing System) and SWIFT of the Central Bank to provide financial services and international payment transactions are carried out. Work on the expansion of the company’s banking infrastructure has continued. Up to date more than 14 400 payroll cards with the logos of Maestro or MasterCard have been issued and presented to the customers by Azerpost LLC. In 2013, new 53 POS-terminals and 2 ATMs were installed and Azerpost LLC renders services to the customers through 109 POS terminals and 15 ATMs.

 

All branches of licensed postal offices Contact, Money, Caspian Money Transfer, Golden Crown  that are under Azerpost LLC have joined the international money-order system and put into service.

 

Express e-money orders were started to be provided between Azerpost LLC, Belarus and Kazakhstan mail services for STEFI e-money transfer, as well as e-money orders were started to be provided between Uzbekistan and STEFI and finally, tests were started with Kyrgyzstan mail service.

 

60 postage stamps on 22 subjects, 4 types of labeled postal envelopes and 4 types of postcards were issued by company Azermarka in 2013. Books and souvenirs were prepared and put into operation on the occasion of the 90th anniversary of national leader Heydar Aliyev.

 

During the accounting period, significant work was carried out due to the development of the international relations of MCIT and international recognition of the reforms in the communication and ICT sectors, as well as bilateral meetings were held and documents were signed with various countries of the world in the ICT sector. Minister and other senior officials of the ministry attended the international events in a number of world countries and significant conferences were arranged as well. The second Belarus-Azerbaijan ICT forum was held in Minsk, the Republic of Belarus on April 23-24 with participation of IT companies, at the traditional international specialized exhibition and conference TIBO-2013 for the 20th Telecommunications, communications, security, information as well as banking technologies.

 

A conference on “Experience of Azerbaijan in the field of E-Governance” was held on June 10-14, 2013.The conference was co-organized by MCIT, the Association for International Development Agencies (AIDA) of the Ministry of Foreign Affairs and the UN’s Development Program

 

The 7th international conference on “Application of Information and Communication Technologies” (AICT2013) was held on October 23-25, 2013.

 

On December 2-5, 2013, the 19th BakuTel-2013 international exhibition and conference on telecommunication and information technologies was held. Ilham Aliyev, the President of the Republic of Azerbaijan attended the opening ceremony of the exhibition. In general, products and services of about 300 companies represented by 28 world countries were demonstrated at the exhibition.  The national pavilion of Azerbaijan on “Innovative Products and Solutions” was organized at the BakuTel exhibition for the first time and was met with interest. Participants of the exhibition also demonstrated telecommunications and networks, broadband communications and technologies, cable and wireless communications, satellite communications and technologies, TV and radio broadcasting equipment, software, segments of IT and office technologies, technological innovations and a number of other products.

 

Azerbaijan - US ICT Forum was co-organized by the Ministry of Communications and Information Technologies, the Embassy of Azerbaijan to the USA and the US-Azerbaijan Chamber of Commerce (USACC) on December 3, 2013.

 

“B2B” Forum was held on December 4, 2013, which was co-organized by Israel-Azerbaijan Chamber of Commerce, Ministry of Communications and Information Technologies of the Republic of Azerbaijan and the Embassy of Israel to Azerbaijan.

 

The 67th session of the UN General Assembly held in the beginning of September 2013 passed a resolution  on Eurasian Communications Alliance (Eurasian Connectivity Alliance – EuraCA), which is considered to be created on the initiative of the Republic of Azerbaijan,  after receiving  political support from UN General Assembly with special resolutions in 2009 and 2012.  Minister Ali Abbasov attended the session too.  

 

The Ministry of Communications and Information Technologies has successfully implemented arrangements in the direction of creation and improvement of the legislative base.

 

 

“Regulations about State Fund for Development of Information Technologies under the Ministry of Communications and Information Technologies” was approved by the Presidential Decree No.853 dated April 2, 2013.

 

The Law of the Republic of Azerbaijan No. 603-IVQ dated April 19, 2013 “About joining the Agreement “On Principles Governing the Activities of States in the Exploration and Use of Outer Space including the Moon and Other Celestial Bodies” was adopted.

 

Draft supplements and amendments to the Law of the Republic of Azerbaijan “About Information, Informatization and Protection of Information” were made and Draft Law “On State Information Systems and Resources” was prepared. At present, work is carried out on the development of the project.

 

The President of the Republic of Azerbaijan signed a Decree No. 813 on February 5, 2013 and the “Regulations on e-government portal” was approved.  “Rules of evaluation for organization and rendering e-services by government agencies” was registered at the State Register of Legal Acts of the Ministry of Justice on 18 January 2013.

 

“Rules on giving conclusions for reasonability of projects (proposals) submitted by state authorities regarding information systems, information resources and e-services” was  registered at  the State Register of Legal Acts of the Ministry of Justice on June 25, 2013.

 

Furthermore, other necessary measures were taken in the direction of improvement of the legislative base.

 

MCIT has interested in problems of refugees and internally displaced persons, families of martyrs and disabled, veterans, athletes, and many other people, who have difficult social problems, and always rendered assistance to them.

 

MCIT rendered financial assistance and provided food aid to the refugees living in various regions of the country and IDPs communication workers in “Rabitachi” rest camp in accordance with the State Program on improvement of living conditions of  IDPs driven out of the occupied native lands as a result of Armenian aggression.

 

As in previous years, MCIT directly rendered assistance for the development of sports in 2013 whereas athletes working in the field of communications participated in the republican and  international competitions and were awarded 41 gold, 28 silver and 50 bronze medals due to the care shown to them. At the same time, “Rabita” Baku women’s team took 1st   place in the Super League of Azerbaijan 2012/2013 was awarded gold medal. “Rabita” Baku has been champion in the Super League of Azerbaijan for 6 consecutive years.

 

During the accounting period, 70 people were awarded “Master of Communications”, 118 – Honorary Diplomas and 44 - “Veteran of Labor”.

 

In 2013, the number of applications received from citizens directly addressed  to the Ministry was increased by 499 and made up 2 215 as compared with previous year. Out of the recived applications 366 – for installation of telephone lines, 249 – for employment, 170 – for  financial assistance, 178 – for outages in telephone lines, 69 –making appointment, 39 – for restoration of telephone lines and 58 – about complaints and other issues.

 

Number of applications received by Aztelecom PA was increased by 219 and amounted to 843, their number in Azerpost LLC increased by 20 and made up 204, while they made up 200 in BTCPA up  by 34.

 

During the accounting period the number of applications from citizens received by other public agencies was 968 and this figure is 226  more  compared with the previous period.

 

Number of applications received by supreme authorities was increased by 117 and amounted to 580 as compared to the previous period.

 

To review promptly appeals received from  citizens, during the accounting period 5691 appeals were made to the “hot line, 1829 were sent to the ministry’s e-mail address, in total 7520 appeals were received.  Moreover, 1869 appeals were made in the form of inquires and corresponding responses and necessary explanations were provided.

 

During the accounting period 342 people personally applied to the Ministry in connection with various issues. 321 citizens registered for reception were received by  relevant senior officials of the ministry, but 21 were received by  high officials of the associations and  institutions.

 

At the same time, during the accounting period the minister met with 151 citizens in 8 regions, including neighboring regions of the country, listened to their concerns and necessary measures were taken to resolve their complaints. A great number of issues raised at the meetings were solved on the spot, whereas some issues were registered to be  forwarded to certain agencies to review.

 

The analysis of applications and appeals submitted to the MCIT shows that necessary measures should be taken to reduce complaints from places, as well as certain measures should be taken in order to solve any issue and provide official reception of the population and each senior officer must understand his (her) responsibility in this regard.

 

Appropriate action and execution plans in all fields were approved and started to be implemented to carry out all challenges set forth in 2014, whereas certain departments of the ministry strictly control over the implementation of this work. Almost 2014 has started successfully. Preparatory work for the mobile number portability service has been underway since 2013 and  was put into use on 1 February.

 

One of the main important events in 2014 is to start the implementation of the project that aims to build broadband internet infrastructure in the country and it will be a strong driving force for the comprehensive development of this sector.   

Whats’more, continuation of the measures set forth for the development of the space industry and start of implementation of new projects, expanding  the use of e-services, organization of the activity of  High-Tech Park for  manufacture of the high tech and science-intensive products, upgrading of the postal and telecommunications networks, full completion of transition to the digital broadcasting, termination of the analogue broadcasting, creation of the back-up digital DVB-T network in Baku city,  establishment of the monitoring network  covering the entire territory of the country, providing loans and grants by the State Fund for the Development of ICT, high level organization of information and telecommunication services  during the first European Summer Olympic Games in 2015 are the tasks  set forth to be carried out.