Today, Minister of Transport, Communications and High Technologies Ramin Guluzade received citizens in Masally city (citizens from Masally, Lankaran, Astara, Lerik and Yardimli regions).
At the reception, the Minister listened to the complaints and suggestions from citizens related to the provision of transport, telecommunications services (including Internet, radio and TV broadcasting), postal services and issues of concern to the population in this area.
The appeals made at the reception were mainly associated with the quality of telecommunications services, the Internet, postal services, repair and construction of roads, opening of new routes, making changes in bus route time tables, employment and other issues.
Citizens’ appeals on the issues that are unrelated to the ministry’s activity were also registered in order to forward to relevant bodies.
Majority of the problems raised by citizens were solved on the spot.
Minister Ramin Guluzade gave instructions to the heads of relevant bodies on solving of other appeals.
As part of his regional visit, Minister Ramin Guluzade also held a meeting with the heads of regional telecommunication centers and post offices, as well as regional offices and subordinate bodies of the State Road Transport Service.
Extensive discussions were held on the current situation in the sector, shortcomings, service quality and citizens’ complaints at the meeting. It was noted that the reforms implemented in the relevant field are aimed at ensuring citizens’ satisfaction and increasing the quality of services.
During the meeting, Ramin Guluzade gave instructions to the heads of appropriate bodies on improving the service quality, eliminating existing shortcomings and providing individual and sensitive approach to each citizen’s appeal.